Thursday, February 27, 2014

Keywords Make Finding Your Products Even Easier  

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  Learn how to search for products and manufacturers by keyword in the Comfort Supply webstore

We know that a few of our contactors have asked about keyword searching in the Comfort Supply webstore—here’s how it works.

You can search our entire catalog online with an easily accessible search bar, located in the top-right corner. Simply type in a keyword for the equipment or manufacturer you’re looking for and our webstore will search the entire online category for you. It will display only those products or brands relevant to your keyword search.


 You can also click the ‘Search Catalog’ tab for a more specific search. This feature allows you to search by item number, manufacturer number, exact phrase or keywords.


If you haven’t used our online store yet, register today. It’s free, simple and convenient. Learn more by downloading our guide to getting started.
>> Click here to download

Tuesday, February 25, 2014

Announcing Our Third PROSTOCK Store at Clarksville Branch  

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In an effort to provide you, our dealers, with the equipment you need, we’re excited to announce the plans for our third PROSTOCK store in Clarksville. The warehouse and showroom at 1460 Ashland City Road will offer all the parts and supplies that you need to install and service HVAC equipment.

With the new PROSTOCK location, we’ll be able to provide our Clarksville customers with a quality source of Ruud OEM replacement parts and aftermarket parts and supplies.

We’re always on the lookout for ways to improve our offerings and inventory for our contractors and the PROSTOCK program does just that. Our Nashville and Murfreesboro stores are already PROSTOCK locations, and we’re excited to offer our Clarksville customers greater inventory availability at this store as well.

Construction on the counter area will begin in the end of February, with an expected completion date of March 1, 2014. The store will not close during renovation.

Once construction is complete, we invite you to tour the renovated store, which will offer superior stock consistency and access to a greater PROSTOCK offering.

Monday, February 24, 2014

Re-Launching Samsung Mini-Splits  

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If you haven’t already heard the good news, we’ve begun distribution of Samsung’s mini-split systems. We now carry the full line of mini-splits, including parts and accessories.

Known for its modern and sophisticated designs, Samsung provides homeowners with energy efficient and comfort-focused design.

“My customers have been pleased with Samsung’s systems,” said Eloy Saban, owner of Nashville-based HVAC contractor Temp Control LLC. “The models are modern and unobtrusive and the performance is excellent. I’m confident selling this product to my customers because I know they will be satisfied.”

The Samsung AQV series for residential use is a heating and cooling system that distributes refrigerant to multiple fan coil units serving the conditioned spaces. Its features include,
·      Smart inverter technology
·      Quiet operation
·      High efficiency programmable modes
·      Multi-step air purifying system

We will carry the full AQV series, including wall-mounted, concealed duct ceiling and concealed ceiling cassette mini-split units.

Inverter technology can reduce energy consumption by roughly 30 percent compared to systems not using inverters. And many of the Samsung mini-splits are Energy Star rated and use R-410A refrigerant, which can decrease homeowners’ energy bills by a significant amount. We’re happy to offer our contractors a brand they can trust—one with style, sophistication and functionality.

To learn more about Samsung’s product offerings, visit any Comfort Supply location or call 1-800-467-4235.

 

Thursday, February 20, 2014

Announcing Our New Warranty Partnership  

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We’re pleased to announce our new partnership with JB & Associates, which allows us to offer you, our contractors, more options for protection plans and extended warranties. 

The Premium Protection Plan
-->offers unquestionably the BEST warranty programs in the HVAC industries. For the length of the extended service contract, your customers are protected against unexpected repair costs. The warranty plans cover ALL repair costs of a mechanical breakdown --> parts and labor.   
The Extended Warranty Agreements are designed to protect you and your customers from the high cost of repairs during the life of the agreement. There is no deductible for your customers.

Eligible plans will cover traditional HVAC, geothermal, mini-split and PTAC systems as well as other HVAC and plumbing related items.

For a complete listing of plans available, contractors should contact their Comfort Supply representative or visit www.premiumprotectionplan.com.

Photo credit: Pink Sherbet Photography via photopin cc

Wednesday, February 5, 2014

Start Packing—We’re Going to the Dominican Republic  

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We're excited to announce our 2014 incentive travel program to Punta Cana, Dominican Republic! Punta Cana is home to some of the best beaches in the Caribbean with silky-white sand and beautiful blue waters. Set sail with us.

The trip will take place April 15-19, 2015. Guests will stay at the all-inclusive Paradisus Palma Real Resort, which borders Caribbean waters, palm trees and relaxing private beaches. The resort offers a championship golf course and beautiful pools lined with exotic Bali beds. This little piece of heaven is the epitome of resort luxury. Did we mention it also has a small casino?

Promotion Period: Jan. 1, 2014 - Dec. 31, 2014

To qualify for the 2015 Dominican Republic trip:
  • Fill out a registration form and return it to Comfort Supply. We will then inform you of your base quota to earn your first trip.
  • Earn two trip points for each $100 of Ruud purchases from Comfort Supply, up to your base quota, during the promotional period.
  • Earn five trip points for each $100 of Ruud purchases from Comfort Supply over your base quota during the promotional period.
  • Trips are valued at 4,000 points per couple, including complete airfar, based on double occupancy. Double occupancy means two people sharing a room.


Participants must earn a minimum of 2,000 points to qualify. Any unearned portions of the trip may be purchased, subject to availability. Availability for buy-ins is not guaranteed.

To learn more, visit our website or contact your local Comfort Supply representative.

 Trip highlights and features:
  • Round-trip airfare 
  • Round-trip transfers between airport and hotel and baggage handling
  • Junior suite hotel accommodations 
  • Private welcome evening with cocktails and dinner at the hotel
  • All-inclusive program includes:
    • All meals and snacks
    • All beverages, non-alcoholic and alcoholic
    • Eight bars, including swim-up
    • Seven restaurants
    • 24-hour room service
    • Mini bar in rooms and daily replenishment of soft drinks, water and beer on request
    • Non-motorized water sports, tennis, beach volleyball, paddle ball, bicycles, salsa and merengue dance classes, sushi-making and wine tasting
    • Live shows nightly
    • Complimentary WiFi
    • Unlimited green fees (shared cart an additional cost)
    • A la carte spa treatments are offered at a discount of 15 percent
    • Prepaid arrival tourist card

Monday, February 3, 2014

Join Us in Welcoming Mike Sanz to the Comfort Supply Team  

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We're excited to announce that Mike Sanz has joined our Knoxville branch at 608 Business Park Lane. He will serve as an inside salesman.

Mike comes to Comfort Supply from Perceptics, LLC, an electronic manufacturing and engineering firm in the security and traffic management industry. He has more than 20 years of business development and customer service experience. 

As an inside salesman, Mike will work with contractors from Knoxville and surrounding areas to place orders and coordinate pickups and deliveries, among other duties.

Mike is an experienced customer service professional who aims to exceed client expectations and build genuine relationships. We are lucky to have him as part of the Comfort Supply family.

A graduate of East Tennessee State University with a degree in business administration, Mike and his wife, Amy, live in Knoxville with their three children.

Thursday, January 16, 2014

A Look Back at 2013  

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With a few weeks of the new year under our belt, we'd like to take a moment to thank each of you for an outstanding 2013. 

Each year we look forward to helping you best serve your customers by providing leading brands, superior stock and expert service. Lucky for us, you make it easy.

Let's take a look at last year's biggest highlights.


PROSTOCK Store Locations: Our Nashville location recently made the transformation to a PROSTOCK store, offering access to greater PROSTOCK products and stock consistency. We're also excited to announce that our Clarksville branch will undergo renovations this month to become our third PROSTOCK location.



Tech Tool Club: Giving back to our customers is an everyday practice for us, which is why we brought back our Tech Tool Club program to reward in-store tool purchases. Simply present your Tech Tool Club card when placing your next counter order and receive one punch per $50 purchase. You can receive up to $30 free towards tools. If you haven't filled up your card yet, don't worry - punches can be carried over year-to-year.


Incentive Trip: If you couldn’t attend the trip last year, make it a priority to qualify for this year’s trip across the border. We’re excited to announce that for our 2014 travel incentive program, we’re sending our winners to the Hard Rock Hotel in Riviera Maya, Mexico. The trip will take place April 30 - May 4, 2014.

Partnership with Neuco: Our new partnership with Neuco, an OEM vendor, gives you access to non-warranty OEM parts. Now, if a customer complains of a non-warranty part you installed for them breaking, you don’t have to worry. Bring the problem to any Comfort Supply location and we will get you a replacement through Neuco.



Protection Plus Program: By offering Protection Plus to customers in the past, contractors have shown results in gaining repeat business, increasing profits and developing lasting client relationships. Changes made to the plan in 2013 have streamlined the process, making it even easier and more beneficial to contractors and homeowners alike.



Online Store: Early last year we announced our webstore's new account management capabilities. The easy-to-use additions allow you to view current and previous invoices, orders, account statements and payment history.


Inc 500|5000: We’re proud to announce that Comfort Supply was named to the 2013 Inc. 500|5000 list of fastest-growing private companies in the country. We ranked 4442 overall, citing a three-year growth rate of 53 percent. Thank you to all of our customers who’ve helped make this growth possible—we couldn’t have done it without you!







 

Wednesday, November 27, 2013

Upcoming Store Closings  

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Mark Your Calendar

To prepare for the new year and celebrate the holidays, we’ll be closed for a few days within the next couple of months. The following closures apply to all Comfort Supply locations unless otherwise stated:  



November
  • November 28 All branches CLOSED for Thanksgiving.
  • November 29* Nashville OPEN*. All other branches CLOSED for Thanksgiving. 
    •  *A small crew will be working in the Nashville branch. No deliveries will be made.
  • November 30 Nashville OPEN.
December
  • December 1 — All branches CLOSED*.
    • *Please call 615-207-2858 with any emergencies.
  • December 6 and 7 — Nashville CLOSED for inventory. All other branches OPEN.
  •  December 13 and 14 — Nashville OPEN. All other branches CLOSED for inventory.
  • December 24 and 25 — All branches CLOSED for Christmas.


January
  •  January 1 — All branches CLOSED New Year's day.


Happy holidays from all of us at Comfort Supply!

Photo Credit: ViaMoi via photopin cc