Thursday, July 22, 2010

Important Technical Notice  


Comfort Supply received communication from Ruud about a technical issue involving “N” coils with “C” TEV. Ruud has received reports that some of these valves are sticking in the open position and as a result, will be replacing the defective parts in our inventory. For those who have already installed a defective TEV, Ruud has implemented a $300 labor/material allowance for replacing them within the first year. The affected TEVs are any “N-design” indoor R-410A coil with the letter C as the 12th character in the part number. Example: RCFL-HM4824CC.

We at Comfort Supply apologize for any problems associated with this quality issue and would like to offer these special promotions for our customers to thank you for your continued loyalty.

Also, Comfort Supply will host a free Samsung product training class, 8-11 a.m., August 25th at the Lane Motor Museum, 702 Murfreesboro Pike, in Nashville. Please call Crissy at 244-0920 to reserve your spot.