Thursday, January 16, 2014

A Look Back at 2013  


With a few weeks of the new year under our belt, we'd like to take a moment to thank each of you for an outstanding 2013. 

Each year we look forward to helping you best serve your customers by providing leading brands, superior stock and expert service. Lucky for us, you make it easy.

Let's take a look at last year's biggest highlights.

PROSTOCK Store Locations: Our Nashville location recently made the transformation to a PROSTOCK store, offering access to greater PROSTOCK products and stock consistency. We're also excited to announce that our Clarksville branch will undergo renovations this month to become our third PROSTOCK location.

Tech Tool Club: Giving back to our customers is an everyday practice for us, which is why we brought back our Tech Tool Club program to reward in-store tool purchases. Simply present your Tech Tool Club card when placing your next counter order and receive one punch per $50 purchase. You can receive up to $30 free towards tools. If you haven't filled up your card yet, don't worry - punches can be carried over year-to-year.

Incentive Trip: If you couldn’t attend the trip last year, make it a priority to qualify for this year’s trip across the border. We’re excited to announce that for our 2014 travel incentive program, we’re sending our winners to the Hard Rock Hotel in Riviera Maya, Mexico. The trip will take place April 30 - May 4, 2014.

Partnership with Neuco: Our new partnership with Neuco, an OEM vendor, gives you access to non-warranty OEM parts. Now, if a customer complains of a non-warranty part you installed for them breaking, you don’t have to worry. Bring the problem to any Comfort Supply location and we will get you a replacement through Neuco.

Protection Plus Program: By offering Protection Plus to customers in the past, contractors have shown results in gaining repeat business, increasing profits and developing lasting client relationships. Changes made to the plan in 2013 have streamlined the process, making it even easier and more beneficial to contractors and homeowners alike.

Online Store: Early last year we announced our webstore's new account management capabilities. The easy-to-use additions allow you to view current and previous invoices, orders, account statements and payment history.

Inc 500|5000: We’re proud to announce that Comfort Supply was named to the 2013 Inc. 500|5000 list of fastest-growing private companies in the country. We ranked 4442 overall, citing a three-year growth rate of 53 percent. Thank you to all of our customers who’ve helped make this growth possible—we couldn’t have done it without you!