Tuesday, November 27, 2012

Photos from the Comfort Supply Dealer Meeting in Knoxville  


Thank you to everyone who came out to our Knoxville Dealer Meeting. We had a great turnout and were excited to see both old and new faces. The meeting took place 11/14/12 at Calhoun’s On The River in Knoxville, Tenn. Speakers included Comfort Supply President Clay Blevins, District Manager Billy Jobe, the Comfort Supply Knoxville Branch Manager and a Ruud representative.

Here are a few photos from the event.

 Dennis Hooper and Charles Cornett

 Phyllis Lusk and Beth Corwin

 Sean Carmichael and Stephanie Carmichael 

 Alphonso Allen and Lola Allen

Jim McDaniel, Quinton Wallace and John Hatley

Billy Jobe and Harold Shuler

Debbie Levengood, Mark Evans and James Levengood

Pam Hill, Jerry Hill and Dennis Thurman

Mark Chambers and Jane Chambers with Clay Blevins

Anne McNeer and Clay Blevins

Jamie Radar, Heath Boggs, Tony Sparks and John McBee

Chris Bonneville, Chris Kelso, Don Trumble, David Spencer and Chris Hurley

Lee Wilkerson, Charles Cornett and Clay Blevins

Monday, November 26, 2012

Store Closings for the Holidays  


Mark Your Calendar
As a reminder, we'll be closed a few days throughout the next couple months. The following closures apply to all Comfort Supply locations:  
Inventory- December 7  
Christmas- December 24 and 25  
New Year's Day- January 1
Happy Holidays from all of us at Comfort Supply.

Tuesday, November 20, 2012

New Partnership With Neuco  


We’re always looking for ways to improve our service and better serve our customers. Our new partnership with Neuco allows us to do just that.

Neuco is an OEM vendor that we’ve recently started using to give you access to non-warranty OEM parts. So now, if a non-warranty part you installed in your customer’s home or business needs to be replaced, you don’t have to worry. You can bring the problem to us at any Comfort Supply location and we’ll go through Neuco to get you a replacement.

We’re thrilled about this partnership and think it’s something that can help make doing business with Comfort Supply just a little bit easier.

The choice to partner with Neuco wasn’t a difficult one for us. Neuco aims to build long-standing, trusting relationships by providing their customers with value-added products and services. They value their customers just as we do.

Let us help you. Give us a call or stop by your local Comfort Supply store today to hear more details about the Neuco partnership today.

Monday, November 5, 2012

We're Excited to Introduce Knoxville's New Branch Manager  


We're thrilled to announce that Tony Sparks has joined the company as Knoxville branch manager.

Tony will oversee daily operations of the branch and will collaborate with territory managers to acquire new customers in Knoxville and the surrounding counties. He will work out of our Knoxville location at 608 Business Park Lane.

Comfort Supply has made a big footprint in the Knoxville area in a short amount of time. We are grateful that Tony will have the opportunity to pursue not only some of our more established dealers in East Tennessee, but will also have the chance to meet new dealers and help grow the Ruud brand. 

Tony most recently worked for M&A Supply Company, Inc. where he served as the operations manager for the Tri-Cities area and then for Knoxville.

Tony comes to Comfort Supply with nine years of experience in the HVAC industry, and excellent knowledge of the Knoxville market. His enthusiasm and knowledge of the product will be vital to our expansion in Knoxville. We’re excited to have him on the team. 

Welcome to Comfort Supply, Tony.

Thursday, October 25, 2012

New Additions to our Webstore  


We're excited to announce that our new webstore now has account management capabilities. The new easy to use additions allow customers to view current and previous invoices, orders, account statements and payment history. Here are the specifics:

View Invoices

  • Provide customers with the ability to view previous invoices with the following criteria: Beginning Date, Ending Date, All Invoices or Open Invoices.
    Provide customers with the following information in their invoice screen: Invoice #, Invoice Date, Invoice Amount, Open or Paid. 
  • Upon clicking an invoice line, provide customers with detailed invoice information.
  • Provide customers with the option to print the invoice and/or optionally select multiple invoices to be viewed/printed at one time.
  • Allow customers to search invoice information to find an invoice.

View Orders

  • Provide customers with the ability to view previous orders with the following criteria: Beginning Date, Ending Date, All Orders or Open orders. 
  • Provide customers with the following information in their order screen: Order #, Order Date, Order Amount, Open or Paid. 
  • Upon clicking an order line, provide customers with detailed order information. Provide customers with the option to print the order and/or optionally select multiple orders to be viewed/printed at one time.
  • Allow customers to search order information to find an order.

Account Statements 
  • Provide customers with the ability to view previous invoices with the following criteria: Invoice Date, Due Date, Invoice #, Invoice Type, PO #, Current, 30-Day, 60-Day, 90-Day or Over 90.
  • Upon clicking an invoice line, provide customers with detailed invoice information.
  • Provide customers with the option to print the invoice and/or optionally select multiple invoices to be viewed/printed at one time.
  • Allow customers to search statement information to find information on the statement.

Payment History 
  • Allow customers to view all cash receipts in Prophet 21 based on a user-specified date range.
  • Provide customers with the following information in their payment history screen: $ amount paid, which invoices the $ amount was applied to and date of payment.

Wednesday, September 26, 2012

Comfort Supply’s New Online Store is Live and Open for Business  


Comfort Supply's new online store and Web catalog is up and running at Orders.ComfortSupplyHVAC.com. 

The online catalog contains Comfort Supply’s entire inventory, allowing our customers to check pricing and availability for any product, anytime.

Customers can place orders, and with store-specific inventory listings, they can avoid unnecessary trips to out-of-stock locations. The platform’s search interface displays each product with a photo, vendor name, part number, product description, price and where the product is currently stocked.

Come visit us soon online!

Wednesday, August 22, 2012

Comfort Supply Offers EGIA Membership & Financing for HVAC Dealers  


We are pleased to announce that Comfort Supply has partnered with the Electric & Gas Industries Association (EGIA) to offer new financing and a contractor benefit program for our customers. We will be EGIA’s first Energy Partner group member in Tennessee.

By providing EGIA membership and benefits for our customers, we can offer contractors one of the hottest financing packages out there. EGIA’s GEOSmart Financing Clearinghouse takes the hassle out of financing and helps our customers get the advice that they need in one convenient location. Coupled with the kickoff of our contractor benefit program, we’re truly excited about the growth opportunities this partnership opens up for our dealers.

EGIA is a nationwide nonprofit organization with over 15,000 independent members and affiliated companies. Through its Energy Partners program with manufacturers, distributors, utilities and government, EGIA provides member contractors the tools, training and networking to accelerate their business growth and profitability. EGIA also supports utilities and government in achieving their goals related to the development of sustainable markets for energy efficiency and renewable energy products and services.

Dealers who enroll in EGIA will have access to the Financing Clearinghouse and GEOSmart consumer financing. This provides a wide selection of consumer financing packages, including no payment, no interest programs, government backed loans and financing for credit challenged customers.

EGIA membership also includes access to the Leadership Academy, a monthly seminar series taught by industry experts. Seminar topics include sales, marketing and operations best practices for contractors, for example:
  • Diversify or die: Strategies to diversify and grow your business
  • Is your price right? Exploring pricing strategies
  • Repositioning your business as a whole house specialist

As an added bonus for dealers, Comfort Supply will cover customers’ $250 EGIA membership fees until December 2013.

Contractors interested in learning more about the Comfort Supply/EGIA partnership can visit EGIA.org/ComfortSupply. There you can find details about available member benefits, instructions for membership signup and applications for the financing program.

The program kicks off Sept. 1, 2012.

Wednesday, August 15, 2012

Comfort Supply joins dealer Bill Stalker to celebrate the opening of the Isaac Litton High School Alumni Association  


Last Saturday, members of the Isaac Litton High School Alumni Association came together to celebrate and dedicate the new Isaac Litton Alumni Center and Gymnasium. Bill Stalker, class of 1970 and owner of Trinity Construction in Mt. Juliet, played a large role in the reconstruction of the building. As one of Comfort Supply’s trusted dealers, we were on hand to support and celebrate with Bill. As were Mayor Karl Dean, Congressman Jim Cooper and House Speaker Beth Harwell, who joined the alumni association board members for the ribbon cutting.

Mayor Karl Dean, House Speaker Beth
Harwell and Congressman Jim Cooper with the Isaac Litton Alumni Association board members
Bill led the fundraising and renovation project for the new center and gym, helping to raise $1.7 million. Comfort Supply was honored to provide the HVAC equipment for the facilities and to support the rebuilding of this historic, community building. 

Bill Stalker and Wayne Dube, Comfort Supply,
with the HVAC equipment for new Isaac Litton Alumni Center and Gymnasium
The renovation of the center also made it possible for the nonprofit, afterschool program Backfield in Motion (BIM) to move its headquarters to Isaac Litton. BIM combines academics and athletics to help Nashville inner-city boys reach their highest potential. It’s with thanks to Bill and the rest of the alumni association that this building can now serve as a safe place for local children to participate in supervised, recreational programs.

We were thrilled to be able to help and participate in this great cause and event. We wholeheartedly congratulate Bill in fostering the renovation, and seeing this project through from start to finish.

Monday, August 13, 2012

Comfort Supply Cruise Flash  


Please be advised that the dates for the Comfort Supply Celebrity Constellation Cruise to the Caribbean have changed. The cruise vacation is now scheduled for March 9-14, 2013.

Trip Highlights Include
  • Concierge Class Travel Experience
  • Roundtrip airfare to Miami plus transfers to the cruise ship
  • Five nights accommodation in ocean view balcony stateroom
  • All meals
  • All shipboard entertainment
  • Port-of-Call at the lush, tropical island of Georgetown Grand Cayman and at the breathtaking Falmouth, Jamaica
  • Welcome and Farewell cocktail receptions
PLUS JUST ADDED: An on board credit of $100 per cabin

  • Make sure you are registered for this program to receive your Base Quota for your first trip
  • Earn two Trip Points for each $100 of Ruud purchases from Comfort Supply, up to your Base Quota during the promotion period January 1, 2012-December 31, 2012
  • Earn five Trip Points for each $100 of Ruud purchases from Comfort Supply over your Base Quota during the promotional period
  • Participants must earn a minimum of 2,000 points to qualify
  • For questions or to find out more about this program, please contact your Comfort Supply representative. You can also learn more online, just click here.
We look forward to seeing you in the Caribbean.

Monday, July 30, 2012

Join Us in Welcoming Mel McNeer Our New Geo Auditor  


We are happy to announce that energy and geothermal expert Mel McNeer has joined Comfort Supply.

Mel will lead our geothermal efforts, getting the word out about new geothermal technologies and products and maintaining an inventory of geothermal equipment to support dealers. He will work out of our Knoxville location at 608 Business Park Lane.There’s a potentially large market for geothermal supplies in Knoxville, which is only going to continue to grow as the housing market comes back. 

Mel most recently worked for East Coast Metals as a geothermal sales engineer. He also has a background in manufacturing management.

Here at Comfort Supply, we think it's important to find ways to continue promoting and educating vendors about geothermal, as it’s one of the primary industries still benefiting from government rebates and incentives. Mel in his new position will help us spearhead this initiative.

McNeer has a bachelor’s degree in electrical engineering from West Virginia Institute of Technology (now part of West Virginia University). He also has an MBA from Purdue University.

Thanks Mel, and welcome to Comfort Supply.

Monday, July 23, 2012

G3: The World's First Straight-Through Geothermal Heat Pump  


We are proud to announce the addition of the G3 modular geothermal system to our product line. Created by GeoMaster, LLC and part of GeoExcel’s geothermal systems, G3 is the world’s first straight-through, multi-position modular geothermal heat pump.

G3 is field adaptable into seven configurations: left, right, up, down, split, horizontal and straight-through. Since the product can be configured onsite, it fits many applications where typical geothermal heat pumps would not.

The system is very flexible and easy to transport. This lets contractors carry a minimum number of products to service all customers. It eliminates unnecessary stocking of equipment and is great for the retrofit market.

It’s a three-piece unit, with fan, compressor and A-Coil sections that have multiple air flow configurations. The G3 is the only product in the market with a straight-through option.

The system comes in three-, four- and five-ton units, and is outfitted with ECM2 fan motors, a Copeland UltraTech compressor and circuit boards with diagnostics. “The compressor is in the middle of the unit as opposed to the bottom, which makes extremely quiet compared to traditional units,” Hammond said.

The product is ARI rated and Energy Star endorsed. It is manufactured by Bard Manufacturing Company in Bryan, Ohio. To learn more, contact your Comfort Supply sales rep.

Monday, July 2, 2012

Introducing Ruud Photo Rewards  


With our new Ruud Photo Rewards program, you receive credit you can cash in against tool purchases.

Simply take photos of yourself installing Ruud equipment.

Here’s how it works:
  • Use your phone or camera to take a photo of yourself installing Ruud equipment
  • Email the photo to Comfort Supply to earn credit you can cash in against future tool purchases
  • Each photo earns you $5
  • Your company can earn up to $200 annually
You can submit photos three ways:
  1. Instantly from your phone by emailing purchasing@comfortsupplyhvac.com. Include the following information: Your name and company; The date of the installation; The address of the installation
  2. Email from a computer at your home or office
  3. Print out the photo and mail it to Comfort Supply at 305 Arlington Ave., Nashville, TN 37210, or drop it off at the counter the next time you’re at one of our locations

Call our Nashville location toll free at 1-800-467-4235 or email us at purchasing@comfortsupplyhvac.com to learn more.

Monday, June 11, 2012

2012 Open House Events  


In April, we hosted our annual open house events in our Knoxville, Chattanooga, Murfreesboro and Nashville locations. It was good to see so many new and familiar faces. Thank you to all of our suppliers and customers who came out.

Here are some photos from the Murfreesboro, Chattanooga and Nashville events.

Murfreesboro Open House 4.26.12
Lee Purvis, CertainTeed; Ogden Rattliff, Comfort Supply; Dennis Reynolds, Coleman-Russell; Gordon Ramseur, Reflectix

Frank Green, Leone Green & Assoc.; Ogden Rattliff, Comfort Supply

Billy Jobe, Comfort Supply; Mary Ruth Yates, Mueller; Dan Melson, Rapid Recovery

Lee Wilkerson, Ruud; Jeremy Laymon, Ruud

Tom Janus, Aprilaire

Jonathan Alvarez

Jonathan Alvarez

Ann Thomas, CATCO

Chattanooga Open House 4.20.12
Clay Blevins, Comfort Supply; Ryan Phillips, Comfort Supply

Jeremy Whitworth, Comfort Supply; Beth Childress, Ruud; Jeremy Laymon, Ruud

Ogden Rattliff, Comfort Supply; John Freeman, Daikin

Larry Alford, Alford Energy; Billy Jobe, Comfort Supply

Renee Leverette, Honeywell; Ogden Rattliff, Comfort Supply

Ogden Rattliff, Comfort Supply and Brad Barksdale, Mueller

Joe Soliman, Aprilaire

Comfort Supply employees

Nashville Open House 4.27.12
Dean Fulton, Hiller; Ogden Rattliff, Comfort Supply

Gene Dyke, Fieldpiece

Jeff Taylor, JL Taylor Enterprises

Rob Nelson, Bosch; Chris Galvin, Bosch

Dan Melson, Rapid Recovery

Billy Jobe, Comfort Supply; Jay Hammond, Geo Excel

Patrick Sankolenicz and John Freeman, Daikin; Rocky Cothran, Comfort Supply

Dennis Reynolds, Coleman-Russell

John Barnes, Davenport Associates; Clay Blevins, Comfort Supply; David Butler, Comfort Supply