Thursday, February 9, 2017

Join us February 14th for a Ruud Inverter Systems Training Class in Knoxville!  

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We’re committed to providing our customers with the knowledge they need to succeed, which is why we offer regular training courses. Our next one is scheduled for February 14th in Knoxville!  Sign up today to ensure you get a spot!  Classes fill up quickly!

Who:   Dealers and contractors interested in learning more about inverter systems.

What:  In this training program, we will educate the technician on air conditionig and heat pump systems that utilize inverters and inverter driven compressors.  Taking a systems approach, the training covers eletronic expansion valves, pressure transducers, inverter theory, and inverter operation.  The training explains in great detail the sequence of operations, system installation, and diagnostics.

This course is recognized by NATE for 4 CEU credits. The cost to attend is $50.  Workbook included.

When:         Tuesday, February 14, 2017
                    8 a.m. – 2 p.m.

                    Lunch will be provided

Where:        Lighthouse Knoxville
                    6800 Baum Drive
                    Knoxville, TN  37919

To register, please contact Rocky Cothron at (615) 244-0920 or rcothron@comforttn.com.

We have more training courses in the works – stay tuned for more information about our upcoming training classes scheduled in the future.  

Tuesday, August 16, 2016

Join Us for a Ruud Inverter Systems Training Course  

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Who:               You, our contractors!

What:              The Inverter Systems course is designed to educate the technician on air conditioning and heat pump systems that use inverters and inverter driven compressors. Taking a systems approach, the training covers electronic expansion valves, pressure transducers, inverter theory and inverter operation. During the training, we will cover the sequence of operations, system installation and diagnostics.

This course is NATE-recognized for 4 CEU credits. Attendees will receive a workbook. The student fee is $40.

When:              Tuesday, August 23, 2016
8:30 a.m. – 12:30 p.m.

Lunch will be provided.

Where:            Lane Motor Museum
702 Murfreesboro Pike
Nashville, TN 37210


For more information and to register, contact Rocky Cothron at 615-244-0920 or rcothron@comforttn.com.

Wednesday, August 10, 2016

Tips for a Successful HVAC Installation  

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Tennessee summers are known for county fairs, outdoor concerts and hot, humid weather. Even for those of us who grew up in the South, those sweltering days can still be tough to handle. With nearly two months left until fall, we want to give you some tips to help your installations go smoothly during these dog days of summer.

1. Evaluate the job
This may sound like a no-brainer, but it is essential that you adequately assess a job before installing a new unit. It is better to know what factors you’ll be dealing with in advance rather than having to go back and repeat or correct some of your work. 


Before beginning the installation, double check that you have all of the necessary supplies needed to perform the job. This can include the right hood, electrical equipment, ductwork and more.

2. Calculate the load
In order to determine the appropriately sized unit for a house, it’s necessary to calculate the load. This simple step can drastically improve efficiency. It’s also a good idea to ask the homeowner if he or she was satisfied with the previous unit’s cooling abilities; if not, that may be a strong indication that the unit did not fit the size of the house.

3. Inspect the ductwork
Another important thing to check before beginning an installation is the homeowner’s ductwork. An experienced installer can quickly detect ductwork that is damaged or needs replacing. In fact, a leaking duct can reduce efficiency by 40%. Pairing a new unit with thoroughly inspected ductwork will ensure the system can perform at its greatest capacity.

4. Upgrade the thermostat
Because today’s HVAC technologies continue to improve year after year, it’s important that the homeowner’s thermostat is up to date. Replacing old manual thermostats with new, programmable versions will allow the homeowner to maximize his or her comfort by the exact degree. Following the installation, be sure to program the thermostat so that it functions properly with the new unit.

It’s also important to advise homeowners not to adjust their thermostats more than two or three degrees while they’re away from home. Some people believe that turning up the temperature seven or eight degrees will save energy, but it actually requires more energy to cool the house back down than if the thermostat was set only a few degrees warmer.

5. Test the airflow
In order for a new installation to work efficiently, the airflow must be correct. Use a balancing hood or anemometer to test the airflow after installing. Many contractors fail to check and adjust it, resulting in nearly half of all warranty claims and user complaints.

6. Measure the BTU
After completing the installation, acclimate the new unit to around 70 degrees, and measure the BTU output of the new system to ensure it is performing at its best. The goal is for the unit to operate within 10% of the manufacturer’s expectations, which will provide the homeowner with the greatest performance possible.


Some of you could probably perform an installation with your eyes closed, but it’s always good to refresh your memory with helpful tips to ensure the successful completion of a job. Following these steps along with the unit’s step-by-step instructions is sure to result in a comfortable house and a satisfied homeowner.

Monday, July 18, 2016

Now Offering Ruud UP20 Ultra Series Variable Speed Heat Pump  

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Summer is here and we’re here to keep your customers happy and comfortable so they can make the most out of the warm weather. It’s our goal to provide you with the best and most efficient HVAC products so we’re excited to introduce you to the latest in our lineup: meet the Ruud UP20 Ultra Series Variable Speed Heat Pump. 

This EcoNet-enabled UP20 is part of the Ruud Heat Pump product line that extends from 14 to 20 SEER. The EcoNet Smart Home System integrates a home’s heating, cooling and water heating equipment, giving homeowners the ability to manage the products that consume up to 65% of their home’s energy. And by adding the EcoNet WiFi kit, they can access everything remotely via WiFi or a mobile app.
 
Built with Ruud’s 360°+1 design philosophy, the new heat pump is optimized for install-ability, performance, integration and serviceability.

If that’s not enough to convince you, here are some additional reasons we think you – and your customers – are going to like this heat pump: 
  • The UP20 offers efficiency ratings of 20 SEER, 14.5 EER and 13 HSPF and can reduce energy costs by up to 30%. 
  • The Copeland Scroll Variable Speed Compressor decreases humidity and also allows for greater temperature control.
  • With precise temperature control, precise humidity control and extra capacity during extreme summer and winter weather conditions, the UP20 offers homeowners a high level of comfort.
  • Temperature precision and efficiency are maintained by an electronic expansion valve that controls the flow of the refrigerant.
  • The unit’s modern design not only looks good, but it will last for years to come. It has a powder coat paint finish as well as rust-resistant screws. The design also helps reduce noise. The tubing vibrates less, which not only keeps the unit quieter but also minimizes the chance for a leak
  • With 35% fewer cabinet fasters and a large service access point on the corner, maintenance visits are quick and easy.
  • It is lighter and easier to clean due to a single-row condenser coil. 
  • The UP20 has a 10-year parts and 10-year conditional unit replacement warranty. Customers must register their unit online at the Ruud website to get this service.

The Ruud UP20 is waiting and ready to keep your customers comfortable this summer and every season to come.


Want to learn more? Call or swing by your local Comfort Supply. You can also shop this product – any many more – via our online store.

Wednesday, April 6, 2016

Save up to $750 with Ruud’s Spring Contractor CashBack Offer  

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Put an extra spring in your step with the Spring Contractor CashBack promotion at Comfort Supply.

Between March 1 and May 31, 2016, save up to $750 on select Ruud air conditioners, heat pumps, residential package models and individual unit components. Contractors are free to choose if they want to keep the rebate or share the savings with their customers.


This year, the rebate filing process is easier than ever. While the units must be sold and installed by May 31, contractors will have until June 30, 2016 to submit their rebate claim. The rebate will come from Ruud within four weeks of the claim’s approval in the form of a direct deposit or a reloadable card.

To be eligible, contractors must be enrolled by Comfort Supply and registered with MyRuud.com.

For more information and a list of eligible products, click here.

Stop by your local Comfort Supply store to learn more about and enroll in this great offer.

Friday, March 4, 2016

Smart Products at Comfort Supply  

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From smartphones and smart TVs to smart light bulbs and smart locks, Internet-connected devices have become a normal part of our daily lives. Honeywell claims that over 70 percent of houses in the U.S. have Wi-Fi and that Internet-connected thermostats will quadruple in sales by 2020. Ruud reports that over 65 percent of a home’s energy usage goes to heating, cooling and water heating. With these figures in mind, we believe in providing the best products for our contractors. Currently, we have two Wi-Fi enabled products that make controlling a home’s HVAC needs easier and more efficient for the customer.

The Honeywell Wireless Thermostat System can work with a variety of systems ranging from oil, gas, electric and heat pump. Honeywell’s Total Connect Comfort app allows customers the ability to monitor and adjust their HVAC settings from anywhere through their computer, tablet or smartphone. The thermostat can even send email alerts or communicate directly via the free app, keeping homeowners apprised of any changes in their system.


The Ruud UP17 Heat Pump takes advantage of Ruud’s EcoNet technology. The Ruud EcoNet app and web portal allow owners the ability to view and control their settings from anywhere. The UP17 Achiever Plus Heat Pump works with select Ruud products and requires an EcoNet Wi-Fi Kit and EcoNet Control Center to maximize its Internet capabilities.


Both of these products work to give your customers greater control of their homes while saving on energy costs. Customers no longer have to worry about forgetting to adjust the temperature before leaving the house; they can do it from anywhere. And coming home to a cold or hot and stuffy house is a thing of the past. They can have the system adjusting the temperature as they drive home.

Help your customers save some green by going green with these Internet enabled products. Order online or visit your local Comfort Supply store today.