Thursday, January 12, 2012

A Look Back at 2011  


It’s hard to believe that we opened two new locations last year, for a total of six stores throughout Tennessee — let’s just say that 2011 was a year of tremendous growth for us — and more growth is expected this year.

We added a Knoxville location in April, and our 14,000-square-foot store stocks our trademark selection of quality Ruud residential and commercial products. Last month we added a location in Chattanooga. As our first Ruud PROSTOCK store, the 20,000-square-foot location includes a 3,000-square-foot showroom.

We also took advantage of technology in 2011 by outfitting our sales reps with iPads. Now our reps have instant access, wherever they are, to important product information and other tools that allow them to better serve our customers. We also recently launched HVAC Web Apps, a platform of cloud-based calculator applications designed to simplify the most common tasks performed by a host of workers in the HVAC industry.

We have some ambitious things planned for the coming year. Our Web store goes live this month, and it will provide our customers an e-commerce solution for purchasing the HVAC materials and select parts that we carry.

This year we took huge strides as both a company and a team, all to better serve the needs of the 21st Century HVAC contractor, and I fully expect 2012 to be even better.

What next?

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