Tuesday, December 20, 2016

Marketing Tips for HVAC Contractors  

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Making sure your business is heard above the noise of your competitors can be difficult. Here are some marketing tips to help your company stand out from the crowd. Take a look:

Source: Wasi ahmed02
Social Media

Social media is a very important outlet for connecting with today’s homeowners – 68% of all U.S. adults use Facebook, according to Pew Research Center. Maintaining an active presence on social media will help your customers recognize and remember your company the next time they need a contractor. Here are some tips for using social media:

·      Post regularly: To stay top-of-mind, it’s important to post at least a few times each week.
·      Share relevant content: Pay attention to current trends (i.e. energy efficiency or “going green”) and upcoming weather changes to ensure the information you’re sharing is relevant to your target audience.
·      Include audio & visual elements: The inclusion of visuals – especially those in color – increases a person’s willingness to read something, according to a report by Xerox. So one of the best ways to catch someone’s attention on social media is through pictures and videos. Include these regularly to interest your followers and increase engagement.

Website

Your company’s website is often the first impression someone will receive of your business, so it’s important to keep it regularly updated and easy to use. Here are some tips for making your website attractive to visitors:

·      Use a visually appealing design: Be sure to use consistent color schemes and font choices throughout the site. And because visuals are so effective at drawing people in, consider including graphics, photos and videos to break up the written content.
·      Add value for visitors: Use your website as a place to offer maintenance tips and answers to frequently asked questions so homeowners view your website as a resource, not just a marketing tool. Don’t forget to also include your company’s contact information and hours of operation.

Direct Marketing

Direct marketing is another effective method of reaching homeowners and can be done through a variety of media, including mail, email, text messages, catalog distribution and more. Here are some tips to creating a direct marketing campaign that works:

·      Verify the mailing list: Take the time to ensure your mailing list is complete and up-to-date. According to Marketing Today, the mailing list is the most important element of a successful direct marketing campaign, and failing to use an up-to-date list decreases your chances of reaching your target audience.
·      Include an offer: A successful direct marketing campaign should sell an offer rather than a specific product or service itself. Offers could include free estimates, free demonstrations or discounts.
·      Follow up: After starting your campaign, be sure to follow up with the contacts on your mailing list. Your marketing materials may have piqued their interest, but sometimes they need an extra nudge to act on your offer.

We hope these tips will help you make 2017 your company’s most successful year yet! 

Tuesday, November 15, 2016

Save Big on HVAC Products This Week  

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Do you have customers looking for a great deal on HVAC products? We can help.

Join us on Nov. 18 from 8 a.m. to 3 p.m. for our Scratch & Dent Sale in Nashville!


Comfort Supply Nashville
305 Arlington Avenue
Nashville, TN 37210

Click here for directions.

Come say hi and shop quality HVAC products with slight wear and tear. Plus, lunch is on us. You won’t want to miss it!

Items must be picked up the day of purchase.

Tuesday, October 18, 2016

You’re Invited: Ruud Training Course on Oct. 25  

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We’re committed to providing our customers with the knowledge they need to succeed, which is why we offer regular training courses. Our next one is just a couple weeks away – sign up today!

Who:   Dealers and contractors interested in learning more about airflow

What:  In this training program, we will review fundamental concepts related to air properties, duct system design and indoor airflow measurements—with a special emphasis on duct static pressure, velocity and heat-rise calculations. This course is recognized by NATE for 4 CEU credits. The cost to attend is $40.


When:  Tuesday, Oct. 25, 2016
               8 a.m. – 1 p.m.

               Lunch will be provided

Where:  Focal Point
                1645 Murfreesboro Road
                Nashville, TN 37217

To register, please contact Rocky Cothron at (615) 244-0920 or rcothron@comforttn.com.

We have more training courses in the works – stay tuned for more information about our November trainings!

Wednesday, July 27, 2011

HVAC Salesmen Take Applications on the Road  

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Smartphone and tablet technology can help increase productivity & sales opportunities

At the intersection of technology and the heating and air conditioning industry lies a glut of smartphone and tablet apps for the HVAC professional. There’s HVAC Buddy, HVAC Formulator, HVAC Terminology and the ACCA and ASHRAE apps to name a few. But the question remains, how—if at all—are these tools being used in the field?

We recently asked two Comfort Supply employees how they use smartphone and tablet technology. See their responses below.

Micah Sandlin, an outside salesman, has been outfitted with an iPad for two months. “I use it more and more everyday,” Sandlin said.

His favorite tool is Docs to Go, an application that enables you to create documents such as quotes to send to others, or keep and send to your email. “I can create an order and send it to the sales counter, so my customer can get products without waiting for me to get back to the office,” Sandlin said.

Rocky Cothran, technical service advisor, also finds the app helpful. “You can store any file that you need, like your price list, spec books and list of Middle Tennessee contractors,” Cothran said. “The app helps you find documents really quickly too. I can easily search 200 page manuals.”

Another useful tool when out in the field is the Contractors App Box. “With this app, I can still write an order when I’m on the road. The app pulls up the form just like an order sheet, then emails it directly to the computer in the office,” Cothran said. “You can also access job site and accident sheets, invoicing materials, estimates and purchase order emails.”

Built-in, general use applications like note pads, calendars and maps can also improve an HVAC salesman’s productivity.

“I use the iPad’s NotePad Pro app all the time. It’s a really helpful tool to take notes with on job site calls,” Sandlin said. “Since the app stores notes by the date the data was entered, my notes stay organized too.”

“The notepad works great for me, just like a pencil and paper,” Cothran said. “I can even create wiring diagrams and email them back to the office. Obviously, when you’re driving around Tennessee and Kentucky, the GPS app comes in very handy too.”

Having technology readily available also allows HVAC salesman to pull up websites on a sales call.

Salesmen can pull up a supplier’s website and show their customers the latest specs, equipment, sales and any promotions that we may be having. For example, Honeywell has a very readable website on the iPad. Salesmen can look up thermostats, search by model number and download installer instructions.

“There are so many products on the market, it’s hard to remember all the model specs. When I’m on the road with my iPhone or iPad, I can research my competitor’s products on the Internet. By learning about other products, I can better sell my unit over someone else’s unit,” Cothran said. “It’s a tool that helps me perform my job better.”

Thursday, December 30, 2010

Article in NBJ  

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Check out my Forty Under 40 article published in the Dec. 17, 2010 edition of the Nashville Business Journal.

NBJ's "Forty Under 40" recognizes business leaders under the age of 40 who've made an impact in the Nashville and Middle Tennessee business communities. I was lucky to be able to represent Comfort Supply in 2010.

Let me know what you think of the article.