Friday, September 23, 2011

Buy a Bosch, Get $50 Free  


Buy a Bosch Tankless Water Heater, get a $50 giftcard to Bass Pro Shop or Wal-Mart.

Promotion runs October 1 through November 30

Visit or call one of Comfort Supply's locations for more information. 

Tuesday, September 20, 2011

Double your Atlantis Trip Points!  


Earn Double Atlantis Trip Points

For all purchases of Ruud equipment 14 SEER or higher

October 1, 2011 through November 30, 2011

Contact your Comfort Supply Salesman for more details. 
Learn more about the Atlantis Adventure Trip here.

Friday, September 9, 2011

Don’t Wait Until Spring For HVAC Inspections  


Conventional wisdom suggests that an annual inspection of a homeowner’s heating, ventilation and air conditioning system is the best way to maintain the health and peak efficiency of a system.

Usually a HVAC contractor performs that maintenance in the spring, in preparation for the upcoming summer. But, what about fall maintenance for the upcoming winter months?

When switching from cooling to heating, there are maintenance tasks in the fall can have a big impact on homeowners’ utility bills in the winter. It’s just as important that your heating equipment work at its peak efficiency as your cooling equipment, and in many climates where heating costs far outweigh cooling costs, it’s more important.

Comfort Supply suggests semiannual HVAC maintenance—in the fall and in the spring—to detect and prevent future costly repairs.

Contractors should inspect and service gas controls, heat exchanges, heat pumps, coils and condensers. Clean coils on heat pumps, and combustion chambers on gas furnaces. Watch for rusted or cracked heat exchanges as these can release carbon monoxide into a customer’s home.

It’s one thing to present semiannual maintenance as an option to a homeowner. It’s another thing entirely to actually sell the idea.

We recommend setting up automated communications to homeowners to let them know when maintenance is due. This can be done through email, direct mail or over the phone. Communicate to your customers through the channels that they prefer, and make it as easy a possible for customers to be aware of and schedule upcoming maintenance.

Contractors can also add a semiannual inspection option to their service contracts, and contractors sell this option by highlighting its benefits.

The best way to sell semiannual preventative maintenance is to be honest and remind the homeowner of its primary benefit: It decreases costs over the entire life of the HVAC equipment. If long-term benefits evade your customer, use short-term examples the homeowner can understand. For example, leaking ducts can reduce energy efficiency by up to 20 percent. That’s $15 on a $75 monthly utility bill.

Friday, September 2, 2011

SEER vs. EER  


Do you know the difference between ‘SEER’ and ‘EER’ ratings? If so, do you know how to explain this difference to your customers? Do you know which is the better ranking to use in different situations and why it matters?

What’s SEER?

SEER: Seasonal Energy Efficiency Ratio

The most common measurement used to rank the efficiency of a central air conditioner, SEER is   the certified AHRI rating for a residential product 65,000 BTUH and under. SEER ratings are determined in “moderate temperatures,” 82 degrees or below.

What’s EER?

EER: Energy Efficiency Ratio

It’s the AHRI certified rating for commercial equipment with capacity greater than 65,000 BTUH. EER is a hot weather snapshot of efficiency taken at the same conditions as AHRI Listed Capacity, 95 degrees or hotter.

How can you explain SEER vs. EER ratings to your customers?

Start by using buzzwords like ‘Energy Star,’ which designates equipment that ranks in the top 25% of efficiency. Then explain that while SEER is more commonly known, both SEER and EER ratings are considered in Energy Star calculations. The difference being that SEER is a rating of efficiency at moderate temps and EER is a rating of efficiency at extreme temps.

Which ranking is better to use?

The EER rating is truly the most effective way to measure the efficiency of a central air conditioner. When do homeowners care more about their air conditioners, when it’s 75 degrees or when it’s 100 degrees outside? If you answered 100 degrees (which is what most people answer) then your customers are better off getting a central air conditioner with a high EER rating.

Why does it matter?

Besides saving homeowners energy (and money on utility bills) when they need it most, equipment with a higher EER rating tends to be more expensive, so you can upgrade your sale simply by having the SEER vs. EER conversation with your customer.