Tuesday, May 9, 2017

Your Invited! Samsung 2 Day Training Class, May 24-25, 2017  


Join us for a  
Samsung 2 Day Training Class

We’re committed to providing our customers with the knowledge they need to succeed, which is why we offer regular training courses. Our next one is scheduled for May 24-25, 2017 in Nashville.  Sign up today to ensure you get a spot!  Classes fill up quickly!

Who:     Contractors interested in learning how to install a DVM-S 
             and how to commission it.  
When:    Wednesday, May 24, 2017 and Thursday, May 25, 2017

Time:     8:30 am – 4:00 pm

             Lunch will be provided

Where:  Comfort Supply 
             Corporate Office
             830 Fesslers Parkway
             Suite 100
             Nashville, TN  37210

This course is recognized by NATE for 16 CEU credits. The cost is FREE.  Workbook will be provided.

To RSVP your attendance, please contact Rocky Cothron at RCothron@comforttn.com or Bill Baushke at BBaushke@comforttn.com or call 615-244-0920.

Friday, April 28, 2017

May 1 to June 30, 2017, get a FREE Zip In Golf Shirt with each purchase of any four tubs of Malco Zip-ins or Bit-tips!  While supplies last!  

Visit your local Comfort Supply store today and/or visit www.comforttn.com.

Comfort Supply & Aprilaire Spring Promo starts May 1st thru June 30th  


Get ready for the summer months!  The Aprilaire Spring Special starts May 1st!

Purchase up to 30 Dehumidifiers between May 1, 2017 and June 30, 2017, and receive a FREE gift!  Ask your Comfort Supply team for details.

Don't miss out on this great promotion!  Visit your local Comfort Supply store or visit us online at www.comforttn.com.

Monday, April 10, 2017

GeoExcel Spring Promotion Now through April 28th!  


The GeoExcel Spring Promotion is underway!  Get ready for the warmer months!

Between April 3rd and April 28, 2017, purchase 3 Residential Package Units and receive a FREE Traeger Junior Elite 20 Grill OR purchase 6 Residential Package Units and receive a FREE Traeger Texas Elite Grill 34!   Ask your Comfort Supply team for details.

Don't miss out on this great promotion!  Visit your local Comfort Supply store or visit us online at www.comforttn.com.

Friday, April 7, 2017

FREE golf balls with the purchase of Malco Tools!  


Spring has sprung!  Now through April 30th, we're giving away FREE golf balls with the purchase of select Malco Tools! 

Swing into your nearest Comfort Supply dealer or contact your Comfort Supply Team to take advantage of this offer...while supplies last!  Don't forget to visit our website at www.comforttn.com.  

Wednesday, March 15, 2017

Beat the Heat! Samsung Preferred Dealer Promotion - March 15, 2017-June 15, 2017  


The Samsung Spring/Pre-Summer Preferred Dealer Promo starts March 15th and runs through June 15th. Preferred Dealers and Preferred Plus Dealers who install 3 or more qualified Samsung systems during the promotion period and register the products by June 30th will receive a FREE gift from Samsung! The more systems you register, the better the reward!  Visit http://www.samsunghvac.com for product registration details. 

The fine print ...

  • Registrations during this promotion are also eligible to receive purchase rewards. Visit samsunghvac.com/rewards to submit purchases.
  • Preferred Plus Dealers will receive double Branding Points May 15th-June 15th. Branding point codes will become available after the conclusion of the promotion. Proof of Sale: Invoice or detailed receipt of sale must be provided including, but not limited to the following: model number, date sold, dealer name, dealer address, and dealer number.
  • Product Registration: Date of installation must occur between March 15, 2017 and June 15, 2017.
  • Dealers must register qualifying systems by June 30, 2017.
  • Submission Requirements: Dealer must be enrolled in the Preferred Dealer Program. In addition to the proof of sale, to expedite the approval process, Samsung HVAC requires the distributor to submit a detailed Excel spreadsheet of all sales eligible for this program to promotions@samsunghvac.com. The spreadsheet should include: model number, date sold, dealer name, dealer address, and dealer number. Samsung HVAC will verify registration.
  • Submission Time Period: All sales must be submitted no later than June 30, 2017.
  • Reward Shipments: Allow two weeks after submission cutoff date for rewards to ship. If rewards are not received in full by July 15, 2017, please contact your Samsung HVAC Representative. Rewards will ship to the submitting branch location, unless otherwise specified

Wednesday, March 8, 2017

Comfort Supply Serves Lunch to the Homeless at Room in the Inn Campus  


Earlier this month, Comfort Supply gave back to the community by donating their Corporate staff’s time to serve lunch to about 400 people at the Room in the Inn’s downtown campus in Nashville.   

Room in the Inn serves more than 4,000 individuals each year who are temporarily or “first-time” homeless, working poor who have suffered devastating setbacks, and about half are chronically homeless often facing more serious issues including mental illness, addiction and physical disabilities.  They provide meals, shelter/housing, educational programs, and long term support to those in need.

Thursday, February 16, 2017

Get a FREE Malco Tumbler with Purchase of 2 or more Zip-In or Bit-Tip Tubs – Mix or Match!  


Between now and March 31, we’re committed to not just keeping your customers’ homes and offices the perfect, comfortable temperature, but also your beverage! While supplies last, we are including a FREE 16 oz. Malco tumbler with each purchase of two or more Zip-In or Bit-Tip Tubs -- Mix or Match!

Don 't miss out on this great deal ... while supplies last!

Visit your nearest Comfort Supply store today to take advantage of this great offer. And don’t forget to visit our website at www.comforttn.com.

Thursday, February 9, 2017

Join us February 14th for a Ruud Inverter Systems Training Class in Knoxville!  


We’re committed to providing our customers with the knowledge they need to succeed, which is why we offer regular training courses. Our next one is scheduled for February 14th in Knoxville!  Sign up today to ensure you get a spot!  Classes fill up quickly!

Who:   Dealers and contractors interested in learning more about inverter systems.

What:  In this training program, we will educate the technician on air conditionig and heat pump systems that utilize inverters and inverter driven compressors.  Taking a systems approach, the training covers eletronic expansion valves, pressure transducers, inverter theory, and inverter operation.  The training explains in great detail the sequence of operations, system installation, and diagnostics.

This course is recognized by NATE for 4 CEU credits. The cost to attend is $50.  Workbook included.

When:         Tuesday, February 14, 2017
                    8 a.m. – 2 p.m.

                    Lunch will be provided

Where:        Lighthouse Knoxville
                    6800 Baum Drive
                    Knoxville, TN  37919

To register, please contact Rocky Cothron at (615) 244-0920 or rcothron@comforttn.com.

We have more training courses in the works – stay tuned for more information about our upcoming training classes scheduled in the future.  

Wednesday, January 18, 2017

Introducing New Samsung HVAC Equipment  


In an effort to meet the growing demands of your customers, Comfort Supply is excited to offer our contractors three new HVAC products from Samsung.

Samsung Max Heat Low Ambient Multi-Position Air Handling Unit

It may be cold outside, but your customers can stay warm with the new system that provides high-performance heating in temperatures as cold as -13 degrees Fahrenheit. The Max Heat outdoor units are now compatible with the 4-Way Cassette, HSP Duct and Multi-position air handling units.

We’ve also added to our indoor lineup with the addition of the 5,000 and 7,000 Btu/h Samsung Mini 4-Way Cassette and the 54,000 Btu/h Samsung HSP Duct Unit.

Samsung Mini 4-Way Cassette

The Mini 4-Way Cassette has a lower capacity that allows the use of 24”x 24” cassettes in areas with smaller heating and cooling loads. It features a simple panel that seamlessly blends into any interior design and can be installed on a standard ceiling tile, which makes installation quick and easy.


Samsung HSP Duct Unit

The HSP Duct Unit provides strong coverage in large areas. With static pressure control, this unit operates silently, ensuring a quiet and comfortable environment. This unit is easy to maintain and is compatible with Samsung Smart Control.

To learn more about these new products from Samsung, stop by your nearest Comfort Supply branch or give us a call. You can also see this equipment—and much more—in our online store.

Tuesday, December 20, 2016

Marketing Tips for HVAC Contractors  


Making sure your business is heard above the noise of your competitors can be difficult. Here are some marketing tips to help your company stand out from the crowd. Take a look:

Source: Wasi ahmed02
Social Media

Social media is a very important outlet for connecting with today’s homeowners – 68% of all U.S. adults use Facebook, according to Pew Research Center. Maintaining an active presence on social media will help your customers recognize and remember your company the next time they need a contractor. Here are some tips for using social media:

·      Post regularly: To stay top-of-mind, it’s important to post at least a few times each week.
·      Share relevant content: Pay attention to current trends (i.e. energy efficiency or “going green”) and upcoming weather changes to ensure the information you’re sharing is relevant to your target audience.
·      Include audio & visual elements: The inclusion of visuals – especially those in color – increases a person’s willingness to read something, according to a report by Xerox. So one of the best ways to catch someone’s attention on social media is through pictures and videos. Include these regularly to interest your followers and increase engagement.


Your company’s website is often the first impression someone will receive of your business, so it’s important to keep it regularly updated and easy to use. Here are some tips for making your website attractive to visitors:

·      Use a visually appealing design: Be sure to use consistent color schemes and font choices throughout the site. And because visuals are so effective at drawing people in, consider including graphics, photos and videos to break up the written content.
·      Add value for visitors: Use your website as a place to offer maintenance tips and answers to frequently asked questions so homeowners view your website as a resource, not just a marketing tool. Don’t forget to also include your company’s contact information and hours of operation.

Direct Marketing

Direct marketing is another effective method of reaching homeowners and can be done through a variety of media, including mail, email, text messages, catalog distribution and more. Here are some tips to creating a direct marketing campaign that works:

·      Verify the mailing list: Take the time to ensure your mailing list is complete and up-to-date. According to Marketing Today, the mailing list is the most important element of a successful direct marketing campaign, and failing to use an up-to-date list decreases your chances of reaching your target audience.
·      Include an offer: A successful direct marketing campaign should sell an offer rather than a specific product or service itself. Offers could include free estimates, free demonstrations or discounts.
·      Follow up: After starting your campaign, be sure to follow up with the contacts on your mailing list. Your marketing materials may have piqued their interest, but sometimes they need an extra nudge to act on your offer.

We hope these tips will help you make 2017 your company’s most successful year yet! 

Monday, December 5, 2016

Are You Complying with the DOE’s Latest SEER Regulations?  


Last year, the Department of Energy (DOE) introduced new regional standards to increase efficiency ratings. Under the new standards, contractors in the Southeast region* are responsible for keeping detailed documentation of all split-system central air conditioners they sell. Contractors must keep this information on file for four years from the date of installation. As we approach the New Year, here is a reminder of exactly what information you are responsible for maintaining.

Source: Rheem
  • Manufacturer Name
  • Model Number
  • Serial Number
  • Homeowner information:
    • Name
    • Address (street, city, state, zip)
    • Phone Number
    • Date of Installation
  • Information for the distributor from whom you made the purchase:
    • Name
    • Address (street, city, state, zip)
    • Phone Number
  • For new construction, the following information is also required:
    • Builder information:
      • Name
      • Address (street, city, state, zip)
      • Phone Number
      • Address of Installation (lot number, subdivision name and street name, if known)
  • For multi-family construction, the following information is also required:
    • Builder information:
      • Name
      • Address (street, city, state, zip)
      • Phone Number
      • Address of installation (complex name and unit number)
        • Note: It is very important that the unit number matches the model and serial numbers exactly. If you are audited and these numbers do not match, you will be fined.

In the event of an alleged violation against the regional SEER standards, the DOE will request to see documentation. Failure to produce the correct documentation may result in a fine.

Staying up to date on the new regulations and what they mean for your business is key. To ensure you understand what information you need to keep on file, we’ve created a form with editable fields you can fill in. To download the form, go to www.comforttn.com/files/2483/File/Customer_Information_Sheets.xlsx or ask your local branch manager for a copy.

*This is the first time the new DOE standards have varied regionally. For the purpose of the customers we serve, the information included in this blog relates to contractors installing equipment in states across the Southeast region: Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Hawaii, Kentucky, Louisiana, Maryland, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, or Virginia or in the District of Columbia. For regulation information pertaining to the “Southwest” or “North” regions, please click here.