Tuesday, October 28, 2014

Join Us Oct. 31 for our Annual Chili Cook-off  

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Join us Friday, Oct. 31 at our Nashville branch location as Comfort Supply team members go head-to-head creating their own take on fall’s favorite recipe: chili.

Come on out and help us pick this year’s chili cook-off winner.

When
Friday, October 31, 2014
11 a.m. to 2 p.m.

Where
Comfort Supply Nashville
305 Arlington Avenue
Nashville, TN
(615) 244-0920

All contractors are welcome. We hope to see you there!


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Friday, October 24, 2014

From Clay Blevins... Introducing Our NEW Commercial HVAC Department  

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Have you heard the news? We recently created a new department dedicated to the commercial HVAC market.

We’ve always carried commercial products, but now, with a dedicated commercial team, we’re able to provide you with quicker turnaround on project quotes, in-stock equipment for replacement or retrofit jobs, expert knowledge of equipment alternates and, as always, great products.

Bill Baushke and Don Chubb, commercial business development manager and inside commercial salesman, respectively, will lead the new commercial department from our Nashville branch. The department will service all commercial projects near our six locations: Nashville, Cookeville, Clarksville, Franklin, Murfreesboro and Knoxville.

Tennessee is booming right now—in fact, it was recently named the 2013 state of the year for economic development by Business Facilities magazine. More companies are expanding and relocating here, so commercial HVAC products are in high demand. We’ve had a good few years and we’re set to do even better this year—we’ve already sold 30 percent more commercial equipment than we did in 2013.

For more information about our commercial department, contact Bill Baushke at 615-244-0920.

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Friday, October 17, 2014

NEW Package Gas Electric Units Added to Online Store  

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Our online store is expanding! We're happy to announce the addition of package gas electric units from Ruud's new achiever series to our webstore inventory. 

You can now log in at www.comforttn.com and find: 
  • RGEA13- 13 SEER Series 
    • Nominal Sizes 3-5 Tons 
    • Three-Phase Only
  • RGEA14 – 14 SEER Series
    •  Nominal Sizes 2-5 Tons
  • NEW Energy Efficient RGEA15 – 15 SEER Series  
    • Nominal Sizes 2-5 Tons


 Built for high performance, these units are a great option for homeowners looking for dependable and quiet indoor climate control.

Key features include:
  • Scroll compressors for maximum efficiency and quiet operation.  
  • Conveniently located refrigerant connections for easy service diagnostics. 
  • A motor designed specifically for quiet, reliable operation. 
  • More efficient and durable tubular heat exchangers.
  • Single point wiring for easy installation. 
  • Aluminum micro-channel evaporator and condenser coils, for more reliable service.

For more Information on the package gas electric units, contact your local Comfort Supply sales consultant or call us at 615-244-0920.

Don’t forget… if you’re new to our online store, you can save 10 percent on your first purchase, special orders excluded. The discount will be reimbursed to your account after the sale.


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Thursday, October 2, 2014

Four Ways Comfort Supply’s Online Store Makes Ordering HVAC Supplies Easier  

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Here at Comfort Supply, we’re constantly finding ways to improve. Whether it’s through our rebate promotions or exceptional customer service, we’re dedicated to making life easier for the contractors we work with on a daily basis. Our online store is just one way we are able to do that. Here are four ways that using the online store makes ordering HVAC supplies easier than ever.

1. Keyword Searches


 Using the search bar located at the top-right corner of the screen, you can locate specific HVAC products by using keywords associated with the product or manufacturer you’re looking for. The search page will only display the products or brands most relevant to your keyword search. For a more specific search, contractors can use our advanced search option to search by item number, manufacturer number or exact phrase and any/all word matches.

2. Account Management


Our online store allows you to manage your business through various tabs under one website, including the ability to view order histories, invoices, statements and payment info. Under the “Jobs/Lists” tab, you can create organized lists for specific projects or product categories. If you aren’t ready to order, you can always save the kit you’re working on for later use. The saved content will be available to view, update or purchase at another time.

3. Mobile Site


We recently optimized our online store so now you can order on the go using your smartphone or tablet. The easy-to-navigate pages let you find the products you need quickly, which makes ordering HVAC supplies a breeze. We’re happy to offer you a more convenient way to make purchases and get your customers the products they need quickly.

4. Same Day Delivery

We know you’re busy and need products fast. That’s why we guarantee same day delivery on orders over $500 placed before 10 a.m. To qualify, all products must be purchased from the same Comfort Supply store. With this feature, you can place an online order in the morning and have the materials ready to go before your afternoon appointment.
Since launching in 2013, our online store has made ordering HVAC supplies easier for you and the clients you serve. It’s our goal to make your job easier, so please provide your dealer consultant with feedback about your experience with our online store.

To get started, set up a Comfort Supply account here. As a special thank you for using our online store, we’re offering 10% off your first order, so sign up today!


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Monday, September 22, 2014

A Bright Quarter Ahead for the HVAC Sector  

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A Modern Distribution Management/Baird Distribution survey recently showed the HVAC industry as one of the expected sales leaders for the fourth quarter.

While the first half of 2014 growth was less than expected due to unfavorable weather, sales forecasts for the remainder of the year remain optimistic. HVAC companies predict an average annual growth of 4.8% in the fourth quarter. In comparison, of the almost 20 distribution industries represented, only two predicted a higher percentage: plumbing and mechanical/power transmission. Just below the HVAC sector in predicted sales were the cutting tools and safety products industries.

The hopeful outlook comes just a few months before The Department of Energy’s new efficiency ratings increase. These changes, outlined in a recent blog, will save homeowners an estimated 5% annually on utility bills, but may come at a higher cost to customers. Of the distributors surveyed by Modern Distribution Management, 63% cited this type of government regulation as a limiting factor for company growth.

Despite the transition period, however, almost 80% of distributors across the board expect to maintain or increase their inventories in the third quarter. 

Overall, it’s a good time to be in the HVAC industry and we look forward to continuing to serve our dealers. Cheers to a great fourth quarter!

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Thursday, September 18, 2014

Welcome Daniel Woodard, Comfort Supply’s Newest Addition  

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We are thrilled to introduce our newest team member, Daniel Woodard.

Daniel will join the Murfreesboro location as lead counter salesman. He will oversee the daily operations at the front counter and tend to the needs of customers. He previously worked for C.C. Dickson Company in heating and air conditioning sales.

In addition to his sales experience, Daniel brings extensive knowledge of HVAC systems to our team. He holds several industry certifications, including one from the Environmental Protection Agency.

A native of Murfreesboro, Daniel knows the local market and will be a great addition to our sales team. His impressive sales background and knowledge of the HVAC industry make him a great fit for the lead counter sales position.

If you haven’t already, stop in and see Daniel at the Murfreesboro location today!


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Friday, September 12, 2014

It’s a Win-Win: Increase Your HVAC Sales and Save Your Customers Money  

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With the return of college football and cooler weather comes the return of the fall Ruud Instant Rebate at Comfort Supply. Now through November 14, 2014, homeowners can take advantage of up to $1,200 in savings on qualifying Ruud products.

This rebate, applied at the time of purchase, offers instant savings for customers and a reimbursement for you. At the point of sale, you’ll simply subtract the applicable rebate from your customer’s purchase total, then file for a reimbursement of 50% of the total rebate amount.

Contact your local Comfort Supply sales rep for a list of qualifying products.



To participate in or learn more about Ruud’s CashBack program, call us at (615) 244-0920. Dealers must register with us at Comfort Supply to be eligible for savings.

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Tuesday, August 26, 2014

From Clay Blevins: Get 10 percent off your first online order at Comfort Supply  

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We know that you’re always on the go and working hard to get the job done. That’s why we have made it even easier for you to get the parts and equipment you need with improvements to our online store. 

Our new mobile platform offers a quick and reliable way to order supplies when you are out in the field. Search the entire Comfort Supply inventory from your tablet or mobile phone, save items and make your purchase in just a few clicks.

We’ve also added the ability for you to create ‘jobs,’ or lists, with different products in each. The jobs make it easier to organize your projects—you can name the job, save it and add final parts before checking out.

Plus, our same-day-delivery guarantee also applies to online purchases. To qualify, orders must be made before 10 a.m. and include over $500 of products from one Comfort Supply branch.

And as a reward for taking advantage of the online store, we are offering a 10% discount on the purchase total of your first online order, special orders excluded. The discount will be reimbursed to your account after the sale.

Those interested in signing up for an account through our online store should visit orders.comforttn.com or click the “Online Store” tab on the top right side of the Comfort Supply website.

We look forward to continuing to serve you. 



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Thursday, July 24, 2014

Andre Bond Joins Murfreesboro Warehouse Team  

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Join us in welcoming Andre Bond to the Murfreesboro warehouse team as warehouse driver.

Andre is a fantastic new asset to the Comfort Supply family with over 12 years of HVAC industry experience under his belt. Most recently, Andre worked for Smyrna-based PMC Heating and Air Conditioning, where he served as a warehouse supervisor for eight years.

Andre is a certified forklift driver and is skilled in logistics and inventory management. He brings experience, leadership and a can-do attitude to the team and we are lucky to have him.


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Thursday, July 10, 2014

Why Now is the Time to Sell Heating and AC Systems  

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With federal regulations on HVAC efficiency standards set to change in January 2015, now is the time to sell existing HVAC heating and air conditioning systems.

The new regulations (higher SEER ratings) will be applied regionally. For us in the South, we’ll have a minimum rating of 14 SEER for both air conditioning and heat pumps.

The Department of Energy is increasing the efficiency ratings in an attempt to save on power. The problem is that it’s difficult to tell how much homeowners will save (estimations are about 5% annually on utility bills) and it could cost up to $1,500 more upfront on a new unit.

Why buy/sell now?
While products with a higher SEER are more efficient, they’re also more expensive. If you’re targeting low-end homeowners who are looking for ways to save, pricey new equipment probably isn’t the best fit for them.

Let these customers know that they can save money if they purchase a new heating or air conditioning system before January 1, 2015 when the new regulations are set to take place. It’s important to note that you can continue to sell 13 SEER equipment through June 2015, as long as it was manufactured before January 1, 2015.

It’s summer time, which means high temperatures, overtaxing air conditioners and causing them to break. Let your customers know about the upcoming regulations that will cause the price of AC systems to increase. NOW is their time to buy and save.

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Friday, June 20, 2014

Internet Security More Important Than Ever in HVAC Industry  

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Tips to protect your company and customers from cyber crime  

During the 2013 holiday season, Target stores experienced a massive data breach that exposed the personal data of about 110 million customers. Anyone who swiped their card at a Target location over a three-week period was suddenly at risk for identity and financial theft in one of the largest breaches of consumer data in American history. 

Six months later, Target is still facing thousands of legal battles, a drop in revenue and a potentially harmful reputation, while customers are dealing with the repercussions of stolen personal information. 

So how was one of America’s most trusted retailers hacked without realizing it for nearly a month? The answer may surprise you. It was through an HVAC partner. 

With tight security surrounding Target’s credit card server, hackers found an easier way in—through a refrigeration, heating and air conditioning subcontractor that had worked at a number of Target locations and was granted access to the store’s servers.

Protecting personal and professional information will continue to become more difficult as hackers take increasingly creative routes to get the information they want. Maintain security for you, your customers and your company by taking the following steps:  

1. Change your password every few months.
According to a 2013 Data Breach report from Verizon, over 75 percent of data breaches stemmed from weak or stolen credentials. The easiest way to make sure your information is secure is to consistently change your passwords. If you need to share your password with a third party, be sure and change it after the outside work is complete.  

2. Purchase antivirus protection.
Antivirus is crucial to your computer’s security. It could save you from having to pay greater costs down the road, like having to fix a crashed server or remedy a stolen identity. Hackers look for easy ways in. According to a recent article in the New York Times, “security experts say vendors are tempting targets for hackers because they tend to run older systems, like Microsoft’s Windows XP software. Also, security experts say these seemingly innocuous devices—videoconference equipment, thermostats, vending machines and printers—often are delivered with the security settings switched off by default. Once hackers have found a way in, the devices offer them a place to hide in plain sight.”  

3. Don’t click on suspicious links
Curiosity can get the best of us sometimes, especially when we are presented with offers that seem too good to be true. The problem is, Internet offers usually are. Avoid scams by staying away from Internet ads, pop-ups and emails from unknown senders.  

4. Dispose of client information once a job is complete
As we learned from the Target scandal, don’t leave customer information where hackers can easily find it. For example, don’t keep a file on your computer desktop that’s labeled, “Important Customer Info” and filled with bank account information, Internet passwords, etc. Keep it hidden within your computer and protect with a password, if possible. Then, dispose of the information once the job is complete. 

Even if you’re a small business, that doesn’t mean you can escape hackers’ attention. In fact, cyber security firm Symantec found in its 2013 report that small companies with less than 250 employees represented 31 percent of all cyber crime attacks in 2012. That’s up 13 percent from 2011.

Make sure you take the necessary precautions—cyber crime can cost you thousands of dollars in fees and expenses.

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Tuesday, June 3, 2014

Help us Welcome Dillon Hendrickson and Don Chubb and Congratulate Robert Warpool  

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Comfort Supply continues to grow, promote and hire great team members. This week, we welcome Dillon Hendrickson to the Clarksville location and Don Chubb to the Nashville office. We also congratulate Robert Warpool on his promotion to the corporate office.

Dillon Hendrickson – Warehouse Driver, Clarksville
Dillon has joined Comfort Supply from American Paper and Twine where he was responsible for pulling and staging orders. He is well versed in warehouse logistics and is already working hard to uphold our customer service values as warehouse driver. Dillon is a great fit for the team and we are happy to have him.

Don Chubb – Inside Commercial Salesman, Nashville
Don Chubb

Don joins the team from Bass Pro Shop, where he served as sales associate. Prior to his retail experience, Don worked in the HVAC industry for over 30 years as a commercial outside salesman with both Hughes Supply and Team Air Distributing. He is also a certified Environmental Protection Agency Refrigerant Proctor with geothermal and variable refrigerant flow training and certification.

With his significant experience in commercial HVAC application, design and customer service, Don is a perfect fit for our commercial sales department.




Robert Warpool – Pricing Analyst, Nashville corporate
Rob Warpool
We are thrilled to announce Robert’s promotion to pricing analyst at our corporate headquarters. Robert has been an invaluable member of the Comfort Supply team since 2005 and most recently worked at the Murfreesboro office as branch manager. In his new role, Robert will maintain sales pricing accuracy as well as monitor industry pricing trends and identify areas for the company to maximize profitability.

Robert has nearly 20 years in the HVAC industry and is a highly valued and respected member of our team. We know he will do great work in his new position.




Join us in welcoming and congratulating Dillon, Don and Robert.

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